@peaksupport.io
Business Process Outsourcing (BPO) is an effective way to improve customer support & save time for your organization.
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Description
Peak Support is a rapidly growing services provider that is dedicated to offering exceptional support to high-growth companies. Based in Cambridge, Massachusetts, Peak Support offers a wide range of services that include customer support, sales operations, and business process outsourcing. With a global delivery model, they are able to provide services from both the Philippines and the U.
S. They pride themselves on hiring the best agents in the business, who come with an average of eight years of experience serving major multinational brands. Peak Support was founded by a team of leaders who recognized the importance of customer support and set out to build the strongest service organization in the world.
Since its establishment in 2015, Peak Support has grown steadily, expanding its client base and launching new service lines. With a remote model and a diverse client base, Peak Support was able to navigate the challenges of the COVID-19 pandemic with minimal disruption. They continue to serve leading growth companies and are well-positioned for success in 2021 and beyond.
The brand's mission is to empower their team to innovate and deliver beyond client expectations. They have a set of core values that guide their actions, including showing up every day ready to work, aiming for Wow! in all interactions, investing in growth, doing the right thing, being authentic, and acting even when scared. They embrace continuous improvement and constantly strive to reach new goals.
The senior leadership team at Peak Support is composed of experienced professionals who bring expertise in finance, operations, business development, and service delivery. They are deeply committed to the success of their clients and the growth of their team. With its exceptional support and dedicated team, Peak Support is a trusted partner for high-growth companies seeking reliable services.
Contact them today to experience the Peak Support difference
Brand Industry
Business Services
Brand size
1001-5000 employees
Company type
Privately Held
Year founded
2015