Q°emotion is a groundbreaking brand that has developed an AI-powered tool for emotional analysis of digital data and messages related to your customers and collaborators. By harnessing the power of NLP, Affective Computing, and AI, Q°emotion offers a unique solution to measure and monitor all aspects of the customer experience, from customer journeys to emotional insights. The platform cxinsights.

io simplifies the setup of a Customer Experience Management System (CEMS) and facilitates the detection of emotional insights from customer feedback. With a team led by experienced professionals in retail, finance, digital, and analytics, Q°emotion aims to help companies make sense of the thousands of customer reviews they receive, uncovering valuable insights to enhance the overall customer experience. By automatically classifying reviews, prioritizing issues, and increasing NPS and conversion rates, Q°emotion is the go-to solution for improving customer satisfaction and loyalty.

Contact us today to discover how emotional analysis can benefit your organization!