Qmatic Group is a global leader in reshaping how individuals and services become connected to achieve excellent customer experiences. They offer a range of solutions and products to various industries, including healthcare, public sector, retail, and finance. Their solutions include Queue Management, which serves to efficiently manage customer queues and reduce wait times; Appointment Management, which improves operations through appointment booking and arrival management; and Virtual Queuing, which allows customers to wait anywhere with mobile tickets.

Qmatic also offers Customer Journey Management to manage flow from beginning to end and provide insights into operations, Visitor Management for a seamless experience and personalized services, and Patient Journey Management for efficient patient flow with appointment and queue management. Their products include Qmatic Experience Cloud, an intuitive all-in-one platform for seamless customer journeys and enhanced experiences, and Qmatic Orchestra, an enterprise solution for organizations with complex requirements. Qmatic's capabilities include Appointments for personalized experiences, Business Intelligence for data integration and analytics, Mobile Ticketing for virtual queues, and Customer Feedback to gather insights and boost customer satisfaction.

Through their products, solutions, and capabilities, Qmatic aims to enhance the customer experience, increase staff efficiency, boost profitability, and improve revenue and satisfaction for their clients