RIANA Group's brand, Q-SYS, specializes in delivering advanced Electronic Virtual Queue Management Systems for a variety of industries, including hospitals, banks, retail, and clinics. They offer innovative solutions that enhance customer experience and boost operational efficiency. Q-SYS operates in Kenya, Ethiopia, and Nigeria, catering to a wide range of businesses in these regions.

Their comprehensive range of products and services includes the CX Portal, Net Promoter Score, complaint management, escalation matrix, client notification, feedback channels, and digital signage. They also provide resources, news updates, and a clientele blog to keep their customers informed and engaged. Q-SYS places a strong emphasis on customer experience, a key factor in today's business landscape.

Recognizing that customer satisfaction drives revenue growth, Q-SYS helps businesses prioritize and optimize their customer interactions. Furthermore, Q-SYS's queue management solutions effectively address the common pain point of waiting in line. They offer customizable and scalable solutions that streamline business operations and create a more seamless customer experience.

Choose Q-SYS as your trusted partner to revolutionize customer experience and improve overall business performance. Take the first step by booking a free demo today