Smart Tribune is the leading provider of self-care 360 solutions in France. With their powerful self-care platform, they offer a range of products and services to enhance customer support and satisfaction. Their Smart Bot, powered by artificial intelligence, provides conversational chatbot capabilities, automating and personalizing responses to customers and employees at scale.

Smart FAQ is an intelligent help center that reduces level 1 inquiries by 40%. Smart Knowledge is a reliable, optimized, and up-to-date knowledge base for advisors. Smart Push is an assistance box that reassures customers throughout their journeys.

Smart Dashboard is a centralized control center for managing knowledge and conversational tools on a large scale. Smart Tribune caters to various industries such as e-commerce, retail, banking, insurance, energy, travel, and tourism. With their expertise and advisory services, they assist over 150 clients, providing a holistic approach to self-care strategies.

Discover the power of Smart Tribune and transform your customer support to improve conversion rates, increase customer satisfaction, and enhance team productivity