@southwestern.ie
Capita Experience is a business process outsourcing provider with local knowledge, providing customer experience services to big brand names across Ireland.
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Description
Capita Customer Solutions (CCS) is a leading brand in the business process outsourcing market, primarily based in Ireland. They are the driving force behind many of Capita's global big brand names, delivering excellent customer service, support, and issue resolution. With a team of over 1,200 talented professionals, CCS interacts with households across the country, assisting with a wide range of daily queries and needs.
CCS caters to both the public and private sectors, offering their expertise to clients in utilities, telecommunications, media, travel, financial services, agriculture, and more. Their comprehensive solutions include customer service and sales, credit management, quality and assurance, and agribusiness. Additionally, CCS provides services in IT, digital, project management, software development, and people services.
Having originated in the agriculture industry in the 1950s, Capita Customer Solutions has a deep history and a proven track record in delivering exceptional outsourcing services. Their commitment to flexibility and innovation makes them a trusted partner for businesses and organizations across various sectors
Company Type
Public Company
Company Size
501-1000
Year Founded
1957
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