@speechanalytics.ru
Cервис для управления качеством телефонных разговоров и контроля за ключевыми показателями контакт-центра.
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About
Description
Speech Analytics | Moscow is a service that specializes in call quality management and contact center performance monitoring. With the ability to analyze 100% of calls, the system identifies problematic dialogues and generates comprehensive reports. This speech analytics solution is designed to improve call quality and enhance customer service.
It offers a range of functions, such as word search, automatic call scoring, customizable reporting, triggers for automated actions, and integration with various platforms. The service aims to
Company Type
Public Company
Company Size
11-50
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