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RDI Corporation, based in Blue Ash, Ohio, is a global provider of end-to-end customer engagement solutions. The company was founded in 1978 and has since become a leader in the contact center industry. RDI Corporation is headquartered in Blue Ash, a suburb of Cincinnati, Ohio.
RDI Corporation offers a wide range of products and services to meet the customer engagement needs of its clients. Their services include customer acquisition, customer care, technical support, and customer retention. They leverage advanced technology and analytics to provide personalized and effective solutions to their clients.
On a global scale, RDI Corporation operates in numerous countries, including the United States, Canada, the United Kingdom, and India. They have built a strong presence through key partnerships and joint ventures with local companies in these regions. Notable subsidiaries of RDI Corporation include RDI Connect Ltd in the UK and Norsama Holdings in Canada.
In terms of market position, RDI Corporation has established itself as a major player in the customer engagement industry. They compete with other industry leaders such as Alorica, Convergys Corporation, and Teleperformance. RDI's focus on delivering high-quality, cost-effective solutions has helped them carve out a significant market share and maintain a competitive edge.
Over the years, RDI Corporation has achieved several noteworthy milestones. They have been recognized for their excellence in customer service and have won numerous awards. The company constantly adapts its strategy and product lineup to cater to evolving market demands.
They have embraced technology advancements, such as artificial intelligence and automation, to enhance their service offerings. As of the most recent information available, RDI Corporation continues to thrive as a global leader in customer engagement solutions. They remain committed to innovation and providing exceptional service to their clients.
RDI Corporation is focused on expanding its global reach and strengthening its market position through strategic partnerships and investments in technology. Overall, RDI Corporation is a reputable and well-established company with a strong market presence and a commitment to delivering exceptional customer engagement solutions globally
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