SurveySensum is a dedicated survey platform that aims to improve customer experience. They offer a range of products and services, including NPS (Net Promoter Score), CSAT (Customer Satisfaction), and CES (Customer Effort Score) survey software. With SurveySensum, you can easily conduct online surveys for your marketing and insights team. Their platform also provides conversational analytics and text analytics software to help you analyze and understand the feedback you receive. Additionally, SurveySensum offers WhatsApp surveys and CATI/phone surveys for those who still prefer those methods. They provide integrations with Outlook and Slack, making it convenient to incorporate their survey software into your existing systems. Moreover, SurveySensum offers resources such as customer experience reports and blogs to help you stay up-to-date with the latest trends. Many well-known companies, including Nissan, Mercedes, and Allianz, trust SurveySensum for their customer experience needs. Whether you want to save survey costs, boost customer satisfaction, or improve survey response rates, SurveySensum is here to help. Request a demo now and see how they can take your feedback process from measurement to actionable insights.