@theiconadvantage.com
The virtual contact center that connects brands and skilled freelance agents.
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ICON Communication Centres s. r. o.
With over 18 years of experience, ICON specializes in providing exceptional inside sales and account management customer experiences for both B2B and B2C brands. They offer a wide range of services in 30 languages, delivered by a highly skilled team that combines cutting-edge technology with human expertise. ICON's inside sales journeys are specifically tailored to target, convert, onboard, develop, and retain B2B customers.
They also excel in strategic account management, nurturing long-term, mutually beneficial partnerships with key clients. By closely monitoring every touchpoint, ICON ensures continuous improvement and a high return on investment. The team at ICON is dedicated to helping brands quickly adapt to market forces and provides valuable insights into customer desires and requirements.
They prioritize creating a culture of inclusion and connectedness, valuing the unique contributions and talents of each team member. With a commitment to sustainability, ICON has implemented an eco-friendly shift to the WaterLogic water dispenser system, saving thousands of plastic bottles from going to landfill. Choose ICON Communication Centres for a seamless and exceptional customer experience that drives success for your business
Company Type
Privately Held
Company Size
201-500
Year Founded
2003
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