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@tmetrics.com

T-Metrics leads the industry with our omnichannel customer experience contact center solutions that can be deployed on-premises, hybrid, and cloud.

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About

Description

T-Metrics is a world-class brand that specializes in next-generation omnichannel contact centers and operator systems. They offer top-notch solutions that allow customers to optimize their existing UC infrastructure and seamlessly migrate between different consumption models, whether it's on-premise, hybrid, or cloud-based. With T-Metrics' CX-2025 omnichannel contact center, customers can enjoy cloud flexibility, investment protection, and an enhanced customer experience.


Their operator PC consoles are designed to automate and streamline attendant tasks, making them more efficient. T-Metrics caters to a wide range of industries, including the Department of Defense, banking and finance, education, and healthcare. They have achieved various certifications, such as FedRAMP, Federal Gov, StateRAMP, and Local Gov, ensuring compliance with different organizational requirements.


With a dedicated sales team and technical support, T-Metrics is committed to providing excellent customer service. They aim to help businesses have meaningful conversations with their customers, and their solutions are designed to improve business contact efficiency and customer experience. With a rich history dating back to 1989, T-Metrics has been a pioneer in the telecommunications industry.


Over the years, they have developed innovative solutions that have consistently stayed ahead of emerging market trends. With their global reach, T-Metrics solutions are deployed in over 20 countries around the world, enabling remote working and attracting the best talent. If you're interested in seeing their products in action, you can request a demo today and experience the power of T-Metrics for yourself

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Company Type

Privately Held

Company Size

11-50

Year Founded

1989

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