ViiBE Communication is a brand that specializes in connecting contact centers with customers through visual support. With just one click, their platform allows agents to access the customers' cameras in order to diagnose and solve incidents effectively. ViiBE offers a range of products and services that cater to the needs of contact centers.

These include visual support and ticketing solutions, call routing, knowledge management, and virtual call center capabilities. Their platform is designed to enhance customer experiences, reduce ramp-up times, and improve customer support. ViiBE also offers collaborative features, allowing teams to collaborate seamlessly and securely.

With ViiBE, businesses can take control of their data, generate technical reports on-site, and integrate seamlessly with popular CRM systems such as Zendesk, Salesforce, and Microsoft Dynamics. Trusted by industry leaders, ViiBE proves to be a reliable and efficient solution for enhancing customer support and streamlining operations