VVA-Online is a distinguished brand that has been providing integrated full-service solutions to media companies in the B2B and B2C sectors for over 60 years. As the first service business of Arvato and the cornerstone of their operations, VVA-Online delivers books, CDs, magazines, stationery, and games to more than 200 publishers across three locations in Gütersloh, Verl, and Gilching. With expertise in logistics, distribution, and finance, VVA-Online offers customized and market-oriented end-to-end services for both B2B and B2C customers.

The brand's services are tailored to the specific needs of publishers, and each customer is assigned a dedicated customer manager and a well-coordinated team. These professionals are always available to answer questions and provide support on organizing and managing the flow of goods, money, and information. VVA-Online ensures optimal customer satisfaction by offering comprehensive services that include personalized customer care, excellent relationships with traditional and additional markets, and access to new markets.

They have an extensive network of over 12,000 trade customers, from bookstores to supermarkets and computer shops, ensuring your products reach every shelf. Furthermore, VVA-Online provides financial services that are highly regarded in the publishing industry. As a factor and debitor management specialist, they offer efficient and secure solutions to handle your accounts receivable, collections, and cash flow, allowing you to focus on your core business and reducing administrative costs.

Their state-of-the-art distribution and logistics centers in Gütersloh, Verl, and Gilching are equipped to handle the shipping of over 20,000 shipments daily to both trade and individual customers. VVA-Online goes the extra mile by providing tailored logistics solutions to meet the unique requirements of the publishing industry. Whether it's bundling products for cost-effective shipments or prioritizing urgent orders, their flexibility and expertise ensure fast and reliable deliveries.

VVA-Online also excels in digital content delivery. Through their software platform, BIC media, they efficiently distribute e-books, e-journals, audiobooks, and other digital files to both trade partners and end customers. Their dedicated BIC media team is experienced in handling the intricacies of the digital media landscape, providing guidance on metadata optimization, delivery guidelines, and billing matters.

By partnering with VVA-Online, you will benefit from a wealth of advantages, including personalized support, seamless service, access to new markets, and significant cost savings. Their commitment to excellence and customer satisfaction make them a trusted and reliable partner in the world of media