TELUS International is a subsidiary of TELUS Corporation, a Canadian telecommunications company. TELUS International is a customer experience provider that delivers digital solutions and technology services to businesses worldwide. They are known for their ability to provide exceptional customer service and support across various industries.

TELUS International was founded in 2005 and has its headquarters in Las Vegas, Nevada, United States. The company initially started as a contact center provider and gradually expanded its services to include digital transformation solutions, IT consulting, and data analytics. With its strong focus on customer experience, TELUS International has become a trusted partner for businesses looking to enhance their customer support capabilities.

The company's main products and services include customer experience solutions, digital transformation services, IT consulting, and data analytics. They provide multilingual customer support, technical support, sales support, and back-office services to help businesses deliver seamless customer experiences. TELUS International's technology services focus on digital transformation, cloud computing, cybersecurity, and data analytics, enabling businesses to optimize their operations and improve efficiency.

TELUS International operates on a global scale, serving clients across North and South America, Europe, and Asia. They have numerous delivery centers located in countries such as the United States, Canada, Mexico, the Philippines, Romania, Guatemala, and Bulgaria. TELUS International has established partnerships with global brands in various industries, including telecommunications, technology, healthcare, finance, and travel.

In terms of market position, TELUS International has emerged as a leader in the customer experience outsourcing industry. The company has a significant presence in the global market, with a strong client base and a reputation for delivering high-quality services. They have successfully positioned themselves as a trusted partner for businesses seeking to improve customer satisfaction and loyalty.

In recent years, TELUS International has made notable achievements and strategic changes to fuel its growth. In 2019, the company made several acquisitions, including the purchase of Competence Call Center and Lionbridge AI, further expanding its capabilities and global footprint. These acquisitions have strengthened TELUS International's portfolio and positioned them as a leader in digital solutions and technology services.

As of the latest available information, TELUS International continues to expand its global operations and strengthen its position in the customer experience industry. They are consistently working towards innovation and delivering cutting-edge solutions to help businesses transform their customer support and digital capabilities