ZigZag Global is a leading brand that delivers cutting-edge technology and exceptional service to revolutionize the returns experience worldwide. Our mission is clear: to reduce the cost, waste, and hassle associated with returns, while simultaneously fostering customer loyalty and driving greater profitability and sustainability for retailers. With our innovative labelless technology, we have eliminated the need for a staggering 2 million return labels, making our solution highly eco-friendly.

As part of our commitment to the circular economy, we ensure that 100% of goods are kept out of landfills by consolidating international returns and either returning, reselling, or recycling them. ZigZag's data analytics-driven approach also significantly reduces carbon emissions by optimizing the most energy-efficient ways to return goods, resulting in a reduction of journeys by over 60%. We understand the importance of offering an end-of-life solution to consumers, which is why we have become the first returns management solution provider to introduce a 'Take Back' functionality.

Retailers can now provide customers with options for recycling and resale, directly addressing the pressing landfill issue in the fashion industry. Our pioneering solution allows for in-store returns, where customers can have their returns processed at the retailer's physical store. Alternatively, goods can be returned directly to the warehouse via our user-friendly ZigZag portal, enabling customers to select their preferred carrier from the retailer's approved list.

By digitizing the returns process, retailers gain insight into the condition and location of returned items, facilitating more efficient redirection. In the future, we envision rewarding the most active donors and recyclers, further incentivizing sustainable practices. At ZigZag, driving sustainability in the retail industry is a core part of our business.

With our paperless solution already making a significant environmental impact and our 'Take Back' scheme soon to launch, we are constantly working on new tech features to enhance the eco-friendliness of retail. Stay tuned for further updates from ZigZag Global as we continue to lead the way in returns management and eco-friendly retail solutions. Contact us now for a demo or to learn more about how we can help your business thrive