Zipari is a brand that specializes in creating breakthrough Customer Experience (CX) technology for the health insurance industry. Their goal is to personalize experiences, influence next-best-actions, and drive value for everyone involved in health insurance. With Zipari, health insurance carriers can gain real-time visibility into the customer journey.

Zipari offers a range of platform solutions that are designed to transform the consumer experience. These solutions are built to work with the tech that carriers already have in place and come pre-designed with workflows that are already being used. The company provides products and services for superior member experience, comprehensive sales experience, and collaborative provider experience.

These solutions aim to boost self-service, improve member satisfaction scores, drive better outcomes, grow membership, increase retention, optimize sales operations, bridge the gap between providers, payers, and members, and make an impact on member health outcomes. With Zipari, health insurance providers can break through consumer engagement challenges and make health insurance better for everyone. Their products include CRM experience, sales and service centers, digital experiences, member portals, mobile apps, and more.

Zipari's CX platform is the first and only omnichannel enterprise platform built exclusively for the health insurance industry. It offers easily configurable products and solutions that leverage the same platform and build on existing tech investments. The platform is designed to make CX easy, allowing carriers to start converting goals to actions and proving value immediately.

The company has proven results, including a significant increase in self-service usage, telemedicine usage, and improved Medicare Advantage star rating. They have also received recognition for their thought leadership in the industry. With Zipari, health insurance providers can break away from ineffective engagement strategies and generic CRMs.

They offer powerful digital experiences for every consumer, making it easier to deliver personalized self-service engagement, improve satisfaction, empower better health outcomes, and achieve total visibility across every touchpoint. Let Zipari help you break through and revolutionize your customer experience in the health insurance industry