118 Dubai is a UAE-based technology brand offering integrated business software and IT services for enterprises and growing companies. Its product suite brings property management, accounting, and customer relationship management together to help businesses operate and scale from a connected platform. The 118 PMS system supports business centers, coworking spaces, building management, property leasing, and hotels, with tools for bookings, memberships, maintenance, tenancy workflows, and hotel operations.

118 Accounting provides editions for India and the UAE, covering regional tax requirements, invoicing, payroll, banking, inventory, and financial reporting. 118 CRM offers sales pipeline and deal tracking, WhatsApp automation, lead scoring, customer profiles, and campaign analytics for UAE sales teams. The company also provides broker CRM software.

Beyond its products, 118 Dubai offers custom software development, digital marketing, cloud solutions, and email services, alongside a partner program. The brand says its solutions are designed around UAE and GCC regulations and business workflows, and reports serving more than 500 businesses across 15-plus countries