TOP20 is a Ukrainian online business directory and review platform that helps people find and compare local companies across cities throughout Ukraine. Its listings provide current business information, contact details, ratings, and customer reviews, helping users identify services that suit their needs. Depending on the listing, visitors can also access online booking and reservations, photos and videos, menus, catalogs, price lists, social media, and messaging options.

For businesses, TOP20 offers company profiles designed to reach potential customers and support reputation management. Businesses can update their information, respond to reviews, receive notifications about new feedback, and view statistics on page visits, calls, and traffic to their websites and social channels. Commercial packages can provide higher placement in category results and inclusion in additional categories. The platform also offers customer call services, promotional placements, and printable QR-code materials for collecting reviews. Through its Local Marketing Academy, TOP20 shares educational content for businesses. Overall, the brand connects local customers with companies while providing tools to improve visibility and manage customer feedback.