3Guide

3Guide, also known as 3GuideAI, is a digital adoption platform from 3gensolution that helps businesses make software easier to learn and use. Its tools support customers, employees, and prospects throughout the software journey, from exploring a product to completing tasks and improving adoption.

The platform brings together four offerings. Analytics identifies where users struggle or drop off, suggests potential fixes, and tracks whether changes work. Guidance provides step-by-step help within a product, supporting onboarding and feature adoption. The AI Assistant answers questions in context and can perform tasks for users. Guide Pro creates interactive product demos to help businesses engage prospects and train customers or employees. Together, these tools aim to reduce support demands, speed up learning, and help more users reach useful outcomes.

3Guide serves SaaS and software companies, businesses rolling out new systems, fintech firms, and B2B sales and customer success teams. Each product can be used independently, and a free plan is available.