51north provides AI receptionist and voice-agent services for small and medium-sized businesses in Belgium. Its agent answers incoming calls around the clock, including during busy periods and after closing, and can assist callers in Vlaams, Dutch, French, English, German and other major European languages. It handles common questions, books appointments directly into Google Calendar or Outlook, and intelligently transfers callers to the right colleague with relevant conversation context. If it cannot answer, it can connect the caller to a person or arrange a callback rather than guess.

Businesses can keep their existing phone number, with calls routed through the service. 51north also connects with tools such as Gmail, WhatsApp, Odoo, HubSpot, Microsoft Teams, Slack and Teamleader, helping teams manage confirmations, customer records and follow-up. Its dashboard brings together call activity, appointment bookings, leads, transcripts and outcomes, giving businesses visibility into how calls are handled. The company says its service is designed around European data-protection requirements and complies with European AI rules.