Abenla

Abenla is a Vietnamese provider of CPaaS solutions designed to help small and medium-sized enterprises connect with and care for their customers. The company, Abenla Company Limited, has operated since 2013 and reports more than 12 years of experience, over 5,000 B2B and B2C customers, and connectivity across more than 200 countries and territories.

Its service portfolio brings together customer communications and management tools. These include branded SMS and SMS one-time passwords, as well as Zalo Official Account services, ZNS and ZBS messaging, and Zalo Mini Apps. For voice communications, Abenla offers Voice over IP solutions, including PBX systems, automated calling, call center services, and AI voicebots. Its SMECRM platform supports customer management.

Abenla positions these services as an integrated ecosystem for businesses seeking practical ways to reach customers across channels. The company states that it offers consultation within 30 minutes, round-the-clock support, and 99% uptime. Its solutions are intended to support customer engagement and business communications for SMEs in Vietnam.