Acredia

Acredia is a software provider focused on helping aged care organisations improve compliance, streamline operations and deliver personalised, high-quality care. Its user-friendly, scalable platform brings key management functions together, helping providers improve data accuracy and productivity while keeping staff, residents and families connected.

The platform includes tools for clinical, medication, quality, risk, human resources, maintenance and document management, alongside customer relationship management, surveys, complaints registers and incident reporting. Providers can manage resident processes from onboarding to discharge, support regulatory checks and registrations, and collect data for quality indicators. Acredia also offers mobile apps for care staff and families. Care Direct enables staff to access resident profiles and document care in real time using NFC tags, QR codes or Bluetooth beacons, with automatic alerts and progress notes for managers. The family app shares updates and supports communication between loved ones and care teams. Acredia provides open integration and a dedicated help desk, and offers demos, resources and case studies to prospective customers.