Its web service platform is designed for organizations that move goods or people, including manufacturers, field service teams, retailers, logistics providers and e-commerce businesses. Drawing on nearly 30 years of logistics software experience, addHelix offers configurable online solutions tailored to operational needs and built to integrate with existing IT systems through APIs.

Its services cover maps and location data, route and tour planning, last-mile delivery, location optimization, and decision support using intelligent algorithms and mathematical models. The platform also supports workforce and deployment planning, warehouse forecasting, regulatory compliance, risk management, communication and sustainability. Artificial intelligence is among the tools the brand uses to help optimize logistics processes and costs.

addHelix emphasizes flexibility, practical expertise and compatibility, helping customers respond to changing requirements and unexpected events. The company works with customers and ecosystem partners to address individual needs, and its solutions are used in logistics contexts such as manufacturer and branch distribution, transport operations and e-commerce. It also develops new services and releases to meet emerging logistics challenges.