Addiction Treatment Helpline is an information and connection service for people affected by drug or alcohol addiction and other mental or substance use disorders. Its free, confidential helpline is available 24 hours a day, every day of the year, and also supports family members seeking help for a loved one. Callers can speak with treatment advisers who describe the recovery process, listen to their circumstances, and answer questions.

The site says many advisers have personal experience with recovery and aim to offer supportive, nonjudgmental guidance. The service helps users connect with third-party drug and alcohol treatment facilities, but it is not itself a treatment center and does not provide medical advice, diagnosis, or care. It also does not endorse participating facilities.

In addition to its phone helpline, Addiction Treatment Helpline invites visitors to send a message for a response from a team member. Its central offering is accessible guidance to help individuals and families explore treatment options and take a next step toward recovery