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Help 24 is a private narcology clinic based in Almaty, Kazakhstan, providing round-the-clock, confidential support for people affected by alcohol and drug dependence. Its services include at-home withdrawal and detox support for alcohol binges, home visits by a narcologist, inpatient treatment, alcohol coding, and longer-term rehabilitation. Doctors provide medical assessment, infusions and medication support, manage acute withdrawal symptoms, and remain with patients until their condition is stable. Treatment options are offered on an outpatient or inpatient basis, with rehabilitation programs including psychotherapy, counseling, group sessions, and social reintegration.

The clinic says its physicians are certified and licensed by Kazakhstan’s Ministry of Health, and that it has operated in Almaty for more than 15 years. Help 24 dispatches doctors across the city, typically within 30–60 minutes, at any hour, including weekends and holidays. The clinic emphasizes anonymity and states that it does not register patients or share their details with state narcology dispensaries. Initial consultation and assessment are described as free; treatment is provided only with the patient’s consent.