AGENAS, the National Agency for Regional Health Services, is a national public body that provides technical and operational support for health service policies set by the Italian State and Regions. Its work helps inform the planning, oversight and development of Italy’s health system through research, monitoring, evaluation, training and innovation.

The agency covers a broad range of healthcare priorities, including essential levels of care, health service performance, regional health profiles, staffing needs, waiting times, patient safety, accreditation and clinical networks. It also conducts Health Technology Assessment and horizon scanning, supports continuing medical education, and publishes reports, guidance, research and good-practice resources. AGENAS contributes to initiatives on primary and community care, telemedicine, digital health, artificial intelligence and the National Recovery and Resilience Plan. Its online services include statistical and transparency portals, tools for monitoring outcomes and waiting lists, and information on health facilities and projects. Through these activities, AGENAS serves public institutions and healthcare professionals with evidence, expertise and practical support for improving the quality, safety and organization of health services.