Aguas de León

Aguas de León is the water service for León, providing information and online services to help residents manage their water supply. Its work covers the urban water cycle, including water capture, treatment, distribution, consumption and sewerage. The organisation highlights water quality, safety and responsible management of natural resources as central to its service.

Customers can use its online channels to pay bills, submit meter readings, review consumption, request duplicate invoices and manage supply contracts. Available procedures include starting or ending a service, changing the account holder, requesting a connection, updating personal or payment details, and reporting incidents or suspected irregularities. The website also provides information about tariffs, discounts, social support, digital billing, appointments, customer contact channels and service commitments.

Aguas de León promotes environmental sustainability, social inclusion and diversity, and innovation and digitalisation. It shares guidance on water care and saving, information about works and service impacts, and updates on its activities. The site also provides access to transparency resources and information about the Aquae Foundation’s education and sustainability initiatives.