AI Assistica is an AI-powered customer support CRM designed for businesses that manage high volumes of customer conversations. It brings messages from channels such as WhatsApp Business, email, live chat, Instagram DMs, and Facebook Messenger into a unified inbox, helping teams respond without switching between platforms. Its AI can draft or send replies to common questions using a company’s FAQs, product information, and response guidelines, while staff can review and edit drafts as needed.

The platform also offers workflow automation, customer relationship management tools, reporting and analytics, customer satisfaction surveys, and integrations with services including Shopify, WooCommerce, HubSpot, Salesforce, Zapier, and Slack. AI Assistica’s plans cater to teams of different sizes, from a basic option for up to three agents to enterprise services with custom integrations, API access, security features, and dedicated support. Businesses can choose monthly plans and try the service free for 14 days without a credit card. The company presents AI Assistica as a way to streamline support operations and help improve customer experiences.