AIConvo is a Singapore-based brand providing AI chatbot solutions for small and medium-sized businesses. Its platform helps businesses answer customer enquiries around the clock, capture and qualify leads, and pass conversations to staff when human follow-up is needed. Chatbots can operate across websites, WhatsApp, Facebook Messenger and Telegram, with leads logged alongside conversation context and classified as hot, warm or cold to help teams prioritise outreach.

Businesses can train their chatbot using their own FAQs, price lists, policies, past conversations, PDFs, photos and notes. The platform supports custom tone and branding, staff review and correction of responses, and live handover for website chats. AIConvo also describes account-level data isolation, encrypted secrets and independent penetration testing.

The brand serves businesses in sectors including retail, food and beverage, clinics, property, salons and professional services. It offers demos, implementation guidance and monthly plans based on a set number of conversations. AIConvo is listed as a Pre-Approved Solution under Singapore’s IMDA SMEs Go Digital programme; eligible SMEs may qualify for up to 50% business grant support.