Neta S.r.l.

Aida Help provides technology-enabled home care designed to help families keep loved ones connected and safe without requiring a caregiver to be continuously present. Its service combines connected devices with a centralized platform for monitoring, coordination, and remote support. The system can include cameras with live video and two-way voice communication, sensors, tablets, mini PCs, and Zigbee/Matter gateways. Smart thermostats, plugs, lights, and Bluetooth speakers can also be connected to support home automation.

Families can use the platform to receive automated medication reminders, check synchronized caregiver schedules, and get mobile notifications about critical events. A centralized dashboard helps administrators and franchisees manage user records, calendars, and searches, while device location features use Google Maps. Aida Help also describes continuous monitoring and remote assistance through its admin app and operational center.

The company highlights integrated security measures, centralized documentation, and data backups on Google Drive and internal servers. Its offering brings together hardware, network equipment, software, and support to help coordinate home-based care and improve oversight for families and care providers.