Groupe Alerte Santé is a leading Emergency Communication Center (CCS) based in Quebec, recognized for its commitment to excellence in prehospital care. As the second largest CCS in Quebec and the first established as a non-profit organization, it plays a vital role in emergency response services. The organization operates 24/7, handling over 195,000 calls annually. Its services include emergency telephone response, medical assistance before the arrival of prehospital resources, and the coordination of ambulance transport based on internationally recognized medical protocols (MPDS).

Founded in 1997 in collaboration with the Ministry of Health and social services, Groupe Alerte Santé has continuously prioritized improving service quality. The center is supported by a qualified workforce and offers ongoing professional training. Its dedication not only enhances operational effectiveness but also ensures a high standard of care for the community. As a certified center of excellence, Groupe Alerte Santé remains focused on providing exceptional emergency services tailored to the needs of the Montérégie population.