Alibaba Cloud provides cloud computing and artificial intelligence products and services for businesses, including customers in the United States and Canada. Its portfolio supports digital transformation with scalable, secure cloud infrastructure and tools for developing, deploying, and managing applications. Core offerings include Elastic Compute Service, managed Kubernetes, cloud databases, object storage, networking, security, analytics, and domain and website services.

AI is a major focus. The company offers Qwen foundational models for text, image, video, audio, and multimodal tasks, alongside Wan video generation models and speech recognition tools. Model Studio helps developers build generative AI applications, while Platform for AI supports machine learning and deep learning workflows from data preparation through deployment. Lingma provides AI-assisted coding features such as code completion, chat, and task automation. Quick BI supports business analytics and visualization.

Alibaba Cloud also offers technical support, learning resources, free trials, and promotional credits or tokens on selected services. Its products serve developers and organizations seeking cloud infrastructure, AI development tools, and integrated solutions for business workloads.