Alternatif Bank is a Turkish bank serving individual customers, businesses and institutions with financial products, advisory support and digital banking services. Its personal banking range includes deposit accounts such as VOV and e-deposit, personal loans, credit cards, investment products, payments, insurance and pension services, and private banking. Customers can apply for selected services online, become customers through video calls, and manage everyday banking through the mobile app and internet branch. The app also supports buying and selling gold, silver and foreign currency.

For corporate clients, Alternatif Bank offers lending, trade finance, cash management, deposits, payment solutions, foreign-exchange risk management, cards, insurance, leasing and investment products. Businesses can also access POS and merchant services. The bank provides ATM and branch access, customer support, and information about product and service fees. Its Alternatif ÇokÇok program features benefits including cashback and account-related offers, while campaigns and payment services are available through its channels.