Ambetter Health Member Services

Ambetter of North Carolina offers health insurance plans designed to provide affordable coverage for individuals and families. Customers can use their ZIP code to explore plans available in their area, compare options, review benefits, and apply online. The website also helps members find in-network doctors, specialists, hospitals, and pharmacies, and provides information about prescription drug coverage, essential health benefits, and ways to manage costs.

Ambetter supports members throughout their coverage with online account tools and a mobile app. Members can review claims and benefits, access a digital ID card, and manage plan information. Additional services and programs include 24/7 virtual medical care, health management support for conditions such as diabetes and asthma, maternity resources through Start Smart for Your Baby, and the My Health Pays rewards program, which offers eligible members rewards for completing qualifying activities. Ambetter also provides enrollment assistance, renewal information, member resources, and support for providers and brokers.