Amplifique

Amplifique.me is a customer experience management platform that helps organizations measure satisfaction, understand feedback, and improve interactions with their customers. Its tools support multimetric surveys, including NPS®, CSAT, and CES, and provide reporting and data for evaluating customer experience. Artificial intelligence features summarize recurring positive and negative topics in feedback, helping teams identify insights without reviewing every response individually.

The platform also offers customizable feedback follow-up workflows, where businesses can assign responsible team members and track response deadlines. Integrations can automate survey distribution based on triggers and support delivery through other channels, including official WhatsApp messaging. For businesses seeking to manage their online presence, Amplifique.me provides centralized monitoring of Google reviews.

The service is designed for organizations across sectors such as software, healthcare, financial services, service businesses, and retail networks or franchises. Customer stories featured on the site include Sicredi, Unimed Santos, Celero, and Rede Laghetto. Amplifique.me presents its platform as intuitive and adaptable, with specialist support available to help companies manage customer experience and act on feedback.