Appriss Retail

Appriss Retail helps retailers manage total retail loss across physical stores and online channels. Its AI-powered platform brings returns, claims, shrink, and operational exceptions into a shared view, helping teams identify preventable losses before they erode margins while protecting the customer experience. The company reports use by more than 60 of the Top 100 U.S. retailers, coverage of transactions representing 40% of U.S. retail activity, and 99.99% decision accuracy. Its intelligence combines cross-retailer transaction data with tools for rapid return decisions and loss analysis.

Appriss Engage manages in-store returns and online returns and claims, including authorization, portals, order protection, and incentive optimization. Appriss Secure offers shrink and exception analytics, inventory exception reporting, coaching, and cash tracking. Appriss Incident centralizes case and audit management for matters such as shoplifting, organized retail crime, audits, and safety. The platform also includes Sidekick, an AI collaborator for querying returns, exceptions, and loss patterns in plain language. Appriss says customers achieve average reductions of 10% in returns and claims and 12% in shrink.