Aquarion Water Authority

Aquarion Water Authority is a locally governed, not-for-profit water authority serving more than 735,000 people in 60 Connecticut municipalities. It manages water supply and delivery, with a focus on maintaining system reliability, protecting water quality, and supporting responsible use of local water resources. Customers can use its website to pay bills, manage accounts, start or stop service, request service-line information, and find billing guidance, rates, and assistance programs for eligible households having difficulty paying water bills.

Aquarion publishes water-quality reports and information about monitoring, treatment, lead, PFAS, cross-connections, and discolored water. Its online resources include a household water-use calculator, irrigation schedules, leak-prevention guidance, and service-line surveys. The authority also shares updates about infrastructure projects and water supplies, and provides educational materials, conservation information, and details about recreation such as fishing and trails. Additional website sections cover wastewater and sewer services in Ansonia and New Hartford, along with information about Abenaki Water Company and Torrington Water Company. Aquarion’s services combine dependable water operations with customer support and environmental stewardship.