Unclaimed brand
ARC services large and small organizations across the nation and around the world in every avenue of business. At ARC, improving customer experience starts with trust. See how we have helped grow revenue by 31.6%.
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Hex Code
Color name
RGB
HSL
CMYK
#1C479A
Fun Blue
28, 71, 154
220, 69, 36
82, 54, 0, 40
#C9D3E7
Periwinkle Gray
201, 211, 231
220, 38, 85
13, 9, 0, 9
#919BB3
Bali Hai
145, 155, 179
222, 18, 64
19, 13, 0, 30
ARC Consulting, LLC is a customer experience and quality assurance firm serving organizations of all sizes across the United States and internationally. With more than 30 years in business, ARC helps companies improve service quality, employee performance, retention, and operational results through flexible, customizable programs. Its à la carte approach does not require long-term contracts, and many quality assurance and coaching programs can be launched in as little as two weeks.
ARC’s services include human-verified AI quality assurance, call, email, and chat monitoring, omnichannel mystery shopping, customer surveys, quality program assessment and redesign, and analytics and customer experience research. The company also offers call coaching, employee development, DiSC assessments and training, onsite and virtual training, and editing services. Its reporting tools provide visibility into customer interactions, etiquette, procedural and technical accuracy, and compliance, with data available within 48 hours. ARC builds scorecards around each client’s needs and uses evaluation insights to identify coaching opportunities.
Company type
Privately Held
Year founded
1996
Company size
51-200 employees
Call-center quality monitoring
Omnichannel mystery shopping
Human-verified AI quality assurance
Customer experience coaching
Customer interaction scorecards
How do I download the ARC logo?
What does ARC's branding look like?
The ARC wordmark uses a distinctive blue, interlocking letterform mark, with “QUALITY SOLUTIONS” set in small, widely tracked capitals beneath it. The visual identity pairs geometric blue lettering with a deep navy and white palette, restrained light-blue accents, clean sans-serif typography, and straightforward service-focused layouts with generous spacing and business imagery.
What are ARC's brand colors?
The ARC color palette uses the hex codes #1C479A, #C9D3E7 and #919BB3.
The ARC name, logos and brand assets are trademarks of ARC and its affiliates. Brandfetch isn't affiliated with or endorsed by ARC. Their use is subject to ARC's brand guidelines.
