Arqamed is a healthcare software brand serving dental clinics, cosmetology practices, and medical centers in Kazakhstan. Its platform brings together customer relationship management (CRM), doctors’ schedules, and electronic patient records, helping clinic teams manage inquiries, appointments, and care information in one system. The CRM organizes leads from messaging apps and other channels into a sales pipeline, with conversations, notes, and booking tools alongside each patient’s details. Shared scheduling supports views by doctor or treatment room, drag-and-drop appointment changes, work-hour settings, and automatic conflict alerts. Patient records can include medical histories, allergies, visit records, documents, images, and payment balances.

Arqamed also offers a built-in AI assistant that can answer routine questions, book available appointments, and send reminders in Kazakh and Russian, while escalating medical concerns to clinic staff. The system supports workflows tailored to dentistry, cosmetology, and multidisciplinary medical centers, and connects with selected messaging and telephony services. Arqamed states that data is hosted in Kazakhstan, with encrypted backups and migration, setup, and staff training available.