ARTEC
@artec.support
Provides answers to common questions about EMA and ways to contact our support team.
ARTEC's Company Logos
ARTEC's Brand Colors
Hex Code
Color name
RGB
HSL
CMYK
#B61F34
Cardinal
182, 31, 52
352, 71, 42
0, 83, 71, 29
#345B9C
Azure
52, 91, 156
218, 50, 41
67, 42, 0, 39
#F8D5A7
Marzipan
248, 213, 167
34, 85, 81
0, 14, 33, 3
About ARTEC
ARTEC IT Solutions provides EMA, an archiving platform offered in cloud and on-premise versions. Its Support Knowledge Base helps customers find answers to common questions and practical guidance for configuring, using, and troubleshooting EMA. Resources cover administration and setup, including password resets, authorization, storage, data protection, and migration.
Customers can also consult articles on email archiving, supported mail servers, document handling, and email filters, as well as integration with Microsoft 365 through the ARTEC Cloud Connector. Additional guidance addresses network connectivity, EMA cloud access, Outlook add-ins and extensions, and other system integrations. The knowledge base includes search and topic categories to help users locate relevant information, with support contact details available for further assistance.
It serves both EMA Cloud and EMA On-Premise customers, and the ARTEC IT Solutions support team invites suggestions for improving its resources. The site also links to general information about ARTEC and EMA, along with corporate information and privacy resources
Brand industry
Computers Electronics and Technology
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