ASAN xidmət is a renowned brand in Azerbaijan that provides convenient and efficient services to the members of the ASAN Martyrs' Families and War Veterans online. By directly applying to the ASAN xidmət centers with the required documents, individuals can benefit from various services. These centers were established in accordance with the Decree of the President of the Republic of Azerbaijan on July 13, 2012, to ensure the unified and streamlined delivery of services provided by government agencies.

The main goal of ASAN xidmət centers is to enhance citizen satisfaction by promoting a new approach to public service delivery and improving the quality of citizen-state relations in the country. With principles of responsiveness, transparency, courtesy, accountability, and convenience, the centers aim to reduce additional costs and save time for citizens, promote ethical behavior, enhance professionalism, strengthen trust in government structures, increase transparency, fight against corruption, and encourage broader utilization of e-services. ASAN xidmət centers align their activities with modern innovative technologies and methods to achieve citizen satisfaction in the provision of services implemented by government agencies