Asistan 7/24 is an AI communications platform designed for clinics and healthcare providers. It helps manage patient interactions around the clock across WhatsApp, Instagram and telephone, answering common questions, collecting enquiries and arranging appointments. The service is tailored to each clinic using information about its specialties, services, doctors, prices and policies, and can hand conversations to staff when a question requires human attention or medical guidance.

Its features include a unified inbox, patient profiles, live monitoring, reporting, automated appointment confirmations and reminders, and two-way Google Calendar synchronization. The platform supports more than 50 languages and serves a wide range of specialties, including dentistry, dermatology, plastic surgery, veterinary care, fertility, orthopedics and mental health. It also offers integrations with systems such as Estesoft Stella, Dentsoft, Kommo, Verimor and Netgsm.

Asistan 7/24 states that it uses official WhatsApp and Instagram APIs and provides KVKK-aligned data handling, encrypted communications and separate data environments for each clinic. Clinics can request a tailored demo and monitor or take over assistant conversations through the platform.