Chapter

Chapter is a privately owned, data- and technology-enabled advisory that helps older Americans navigate Medicare and retirement-related decisions. Through licensed advisors, the company provides free, personalized guidance to people comparing Medicare options. Its advisors can help customers explore Medigap (Medicare Supplement), Medicare Advantage, and stand-alone Part D prescription drug plans, and identify options that may suit their needs. Chapter says it searches and recommends plans from across the market, including plans it does not directly offer, though it does not contract with every plan available in every area.

Customers can speak with an advisor or share where they are in the Medicare process to receive suggested next steps. Chapter also offers a free over-the-counter benefits app, with home delivery available for eligible benefits. The company reports having supported more than 500,000 Medicare enrollees and highlights a five-star Reviews.io rating and an A+ Better Business Bureau rating. Insurance agency services are provided by Chapter Advisory, LLC, a licensed health insurance agency and subsidiary of Memoir, Inc.