Donna is a voice-first AI assistant designed to help field sales teams spend less time on administration and more time with customers. Users can talk, call, or send voice notes to Donna, which can transcribe conversations, prepare teams for meetings, create summaries, capture customer insights, and suggest or carry out follow-up actions. These may include updating a CRM, scheduling a meeting, or drafting a follow-up email.

Donna connects with sales and productivity tools including Salesforce, SAP Sales Cloud, Microsoft Dynamics 365, HubSpot, Outlook, and Google Calendar. By keeping customer records and schedules in sync, it helps teams improve CRM adoption, data quality, reporting, and follow-up visibility. The platform serves organizations in areas such as consumer packaged goods, healthcare and life sciences, insurance, real estate, manufacturing, and medical devices.

Donna reports results including 75% less time spent on administration and higher sales conversion. The company also offers integrations, security information, customer stories, articles, downloads, and product demonstrations.