Felicity AI Inc. provides an enterprise AI platform for organizations in regulated industries, helping them turn complex operations into tailored, autonomous systems. Its software creates intelligent automations that understand business context and take action across existing systems, supporting critical workflows at scale. Teams can describe operational needs, build production-ready agents, and refine them as processes change. Felicity also offers tools to deploy, monitor, and improve agents in production, with visibility, governance, and self-healing capabilities.

The platform is designed for sensitive workflows that require control and review. Its enterprise security features include SAML single sign-on, encryption, credential management, and IP allow-listing. Felicity reports SOC 2 Type II attestation and HIPAA-ready safeguards, and provides audit logs, video replays, and decision histories. Customers retain control over data storage and management, and their data is not used to train AI models.

Felicity offers pilot programs intended to demonstrate value before commitment. A case study describes its use in provider credentialing, helping Octave Therapy process providers faster and expand operational capacity.