Atento is a global brand that empowers companies through comprehensive consulting services. With more than 400 clients worldwide, Atento primarily serves leaders in sectors such as technology, telecommunications, and finance. As a top 5 customer relationship management (CRM) and business process outsourcing (BPO) provider, Atento is renowned for delivering exceptional customer experiences and next-generation CX.

Their end-to-end CX solutions encompass various aspects of the customer journey. Through advanced data science, digital marketing, and marketing intelligence, Atento leverages sales solutions to increase sales by an impressive 30%. Furthermore, their collections solutions optimize recovery rates by up to 80% using data science and statistical models.

With customer care solutions, Atento excels in integrating digital and traditional channels to provide the best CX, leading to an 18% increase in CSAT. Back-office services streamline business processes through automation and integration, resulting in a 20% reduction in operational costs. Atento's capabilities include leveraging artificial intelligence for sentiment and interactions analysis, applying data science to generate business value, and implementing intelligent automation for enhanced efficiency.

As a top-ranked company to work for worldwide, Atento offers a secure and cloud-native solution called Atento@Home. They have an extensive multinational presence, serving clients in 17 countries with nearly 100 customer service locations and over 150,000 employees. Join Atento, a leader in transforming customer experiences with a human touch