Backlgrs is an official Salesforce partner that helps businesses implement, develop and support strategic cloud solutions tailored to their operations. The company takes a consultative approach, beginning with analysis of client processes, challenges and goals, then diagnosing opportunities and planning a solution with clear responsibilities and milestones. After implementation, Backlgrs reviews results, makes improvements, and provides training and ongoing support to help clients manage and evolve their systems.

Its services span the Salesforce ecosystem, including Commerce Cloud, Sales Cloud, Marketing Cloud, Service Cloud, Tableau, MuleSoft and Customer 360. Backlgrs develops e-commerce and marketplace experiences, sales and service operations, personalized customer journeys, analytics and data management, and integrations that connect systems and automate workflows. Its work is designed to support performance, scalability, productivity and more informed decision-making.

Backlgrs has delivered projects for organizations in retail, transportation, manufacturing, technology, education and fashion. Examples include a bus-ticket sales platform, a customer-focused furniture e-commerce experience, and a marketplace project.