BackTalk is a United States company offering a conversational AI marketing service designed to help businesses become more visible and recommended in AI-powered search tools such as ChatGPT, Gemini, Grok, Perplexity, DeepSeek, and Copilot. The company says it amplifies real customer experiences into AI-readable brand signals, without fake reviews, synthetic praise, or artificial manipulation.

The service is aimed at small and mid-sized businesses looking to improve their presence in AI conversations. Customers complete a questionnaire about their brand and audience. BackTalk then selects participants whose demographics match the business’s target customers and creates a tailored conversation strategy. New conversations begin every 30 days, and clients receive an emailed monthly report detailing the work.

BackTalk presents its approach as a way to support brand awareness, favorable consideration, customer choice, advocacy, and retention. Its website provides service ordering, pricing, a product demonstration, FAQs, and customer support. It also publishes educational articles on AI search and large language model optimization, covering topics such as intent-based search and Google’s Search Generative Experience.