Balkonsonne is an online retailer offering products for the home, garden and personal use. Its range includes balconies and patio umbrellas, parasols, accessories, stands, outdoor furniture, lighting, candles, grills and fire pits, alongside controls and motors. The site also features items beyond its stated focus on outdoor living, such as bags, jewelry, hair accessories, picture frames, cushions, planters, wallpaper, travel goods and craft kits. Product listings include recognized outdoor and home brands, as well as individual household and lifestyle products, with selected items offered at sale prices.

Customers can browse by category, search the shop and place orders online. The retailer highlights secure payment, free shipping, straightforward returns and order tracking as part of its shopping service. It also provides customer-service and company information, including contact details, delivery and returns guidance, terms and conditions, and an order-tracking option. Based in Ötzingen, Germany, Balkonsonne presents a broad, varied catalogue for shoppers seeking sun protection and outdoor comfort as well as practical and decorative goods for everyday life.