Bank of Ireland UK is a retail and business banking provider serving customers across the United Kingdom, with branch services available at 13 locations across Northern Ireland. Operating as Bank of Ireland (UK) plc, it offers personal banking alongside business and corporate services.

Personal customers can choose from current accounts, including basic, student and graduate accounts, and may apply for overdrafts. The bank also provides savings products such as fixed-term deposits, a Kidsave account and an Online ISA, with options including fixed-rate and easy-access variable-rate savings. Mortgage services include new borrowing, online account management, rate switches, overpayments and document requests. Credit cards and personal loans are also available.

Customers can bank through the 365 mobile app and online banking, by phone, in branches, at banking hubs and through participating UK Post Office branches. The bank also offers guidance on financial wellbeing, money worries, security and fraud, accessibility and extra support for customers who need help. Fraud support is available around the clock.